Each day, the situation for renters in the UK changes as the Government issue new announcements about how things are changing in the light of COVID-19 (Coronavirus). These announcements are often vague, unclear, and difficult to apply to our own situations.

ACORN will be updating this page every week day with clear, up-to-date information about renters’ rights in the UK, so that you can stay informed. Updates will generally be made at around 7pm.



The Coronavirus bill passed on the 25th of March and changed the amount of notice landlords have to give tenants before applying to court to evict them to 3 months. This applies until the 30th September 2020.

On the 27th March the government also announced a 90 pause on all active eviction proceedings. They may decide to extend this 90 period, but if not, then proceedings will be able to recommence on the 25th June.

What does this mean?

If a landlord wants to evict a tenant, they need to send them a letter which asks the tenant to leave by a certain date. Depending on the tenancy you have and the reason the landlord wants to evict you, the date in the letter would normally be 2 weeks or 2 months in the future. This new legislation means that the date you are given will be 3 months in the future. If the tenant does not leave by the date stated in the letter, the landlord can then apply to the courts for an order to evict them and ask the court to instruct a bailiff to carry out the eviction.

The decision to halt current eviction proceedings has come from the courts. The courts have said that they will not hold any hearings that could result in someone getting eviction for at least 90 days. If your case has already been through the court system and you are issued a letter with the time and date that a bailiff will be coming round then you should contact the bailiff (their details will be on the letter). Lots of bailiffs are not operating at the moment so you should check if they are intending to carry out the eviction.

You can find further advice on what to do if you are or have been issued with an eviction notice here. 

You should also check if your eviction notice is valid which you can do here.

Pre-action Protocols?

The Government website has also said it is working on changes that will mean that private sector landlords must comply with the pre-action protocol that currently applies to social landlords. The pre-action protocal is the steps social landlords need to prove they have taken in order to take an eviction case to court and include, amongst other things, early communication around problems and trying to agree repayment plans for arrears. We don’t know if this will be part of future legislation but you can find information on pre-action protocols here.



Paying Rent 


If you are unable to pay your rent you should contact your Landlord and let them know. 

Landlords can apply to their bank for a mortgage holiday for 3 months if their tenant is unable to pay the rent. This is just a 3 month break. Mortgage holders will still need to repay any payments they miss. Banks may either keep the length of the mortgage the same, in which case monthly mortgage payments will increase, or they may extend the length of time people have to pay off their mortgages, in which case the mortgage payments should stay the same.

The emergency Coronavirus Bill does not legislate around repayment plans but the government website has the following information:

 “Tenants are still liable for their rent and should pay this as usual. If they face financial hardship and struggle to pay this, support is available. In the first instance they should speak to their landlord if they think they will have difficulty meeting a rental payment, and in this unique context we would encourage tenants and landlords to work together to put in place a rent payment scheme. However we have also put specific measures in place:

  • We are working with the Master of Rolls to strengthen the pre-action protocol requirement and also extend this to the private rented sector. This will help landlords and tenants to agree reasonable repayment plans where rent arrears may have arisen.

  • We have already made £500 million available to fund households experiencing financial hardship.”

We will update this web page if any further information comes to light on this. 



Lodgers and People in Temporary Accommodation


The halt on eviction proceedings announced on the 27th March also covers people in temporary accommodation, people with ‘licence agreements’ and people in employment accommodation. 



Claiming Housing Benefit


You can get advice on how to claim housing benefit here. You can also get advice through Turn2Us:

The Government has announced that the local housing allowance (which is the maximum amount people can claim for housing costs in their area) is going to be higher.



Landords are still legally obligated to carry out emergency repairs and essential health and safety repairs must be carried out. If your landlord is refusing to do repairs you should contact your local council.



Moving house


The Government have advised all renters not to move house if at all possible and have told estate agents not to hold house viewings. You do not have to let people into your house to do viewings.


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